Terms & Conditions- Tripamix Accomodation

Note: Tripamix is in Beta.

Definition of beta in regards to Tripamix: a series of tests of multiple functionality of the Tripamix platform to assure it is capable of processing information correctly and efficiently in an optimised manner.

Version: 25June2018


The terms & use of Tripamix subscription services are listed below.


Tripamix – the entity, which provides a platform for various property types to display their property and allow bookings to take place under the name of “Tripamix”. Tripamix platform- the functionality of which Tripamix sits on. This includes the domain names and all the functionality attached to the domain and additional applications provided by Tripamix. Services- any functionality provided by Tripamix is a service being provided.

Age Policy

To create an account on Tripamix you must be at least 13 years of age. Tripamix reserves the right to change these conditions from time to time.

Cooling off Period

A “cooling off period” enables you to receive a full refund within 14 (Fourteen) days on the basis you are not satisfied with the service being provided or have accidentally signed up.


In order to use Tripamix for your property you must pay a monthly fee. You must designate and provide the requested information regarding your preferred payment method. In Tripamix’s case it would be a credit card, debit card, online payment service or any other payment method made available by Tripamix. By providing your payment information, you are authorising Tripamix and third party service providers, payment processors, payment card networks, payment gateways to receive, store, encrypt your payment information. In order to modify your payment information or payment method you can do so by logging in to your b2b extranet and viewing the payment method area. You can also email us at customerservice@tripamix.com or call your local Tripamix customer service number. You may also make a request via WhatsApp contact number but do not provide payment details directly over the social application. No refunds or credits will be provided by Tripamix or its third parties other than mentioned in the “cooling off period” section and “cancellation” section. If your payment provider determines fraudulent charges are being placed on your Tripamix account via your payment method with our services please communicate this with us as soon as possible via customerservice@tripamix.com Payment methods which are not accepted by Tripamix for subscription service are cheques and bank transfers.

Free Trial

Your membership may start with a free trial. The free trial period for any subscription will last for the time specified when signing up. Once your free trial expires Tripamix will begin billing (the payment method you provided when signing up) you on a monthly basis. You can cancel your free trial any time during the free trial period. You can cancel via the login area, contacting us via email or calling your local Tripamix customer service number.


For users of Tripamix to access certain functionality, a subscription payment will be required. These fees along with taxes need to be payed on a monthly basis. The first payment when registering your property with us will take place only once we have verified your property (verification required to assure fraudulent property registration is not taking place) and within 48 hours of submitting property application, (payment only taken if application is successful).


Tripamix is a monthly service, which will automatically charge you every month on the date your property was verified and officially published on the Tripamix website. In the case of a billing date being scheduled for a date that does not exist in a given month (a good example being leap year that only takes places once every four years) Tripamix will charge you on the last day of that month. Auto-renewal happens at the beginning of the of your billing cycle and it is possible there may be delays in processing causing you to see the charges being posted to your payment service at a later date.


Cancelling with Tripamix is simple. You can cancel via my account section, which can be accessed once logging in, or by calling the local Tripamix customer service number or by letting Tripamix know via WhatsApp. The cancellation will go into effect at the end of the billing cycle. Once cancelling you will be able to access your login area however, your property will be deactivated. If you wish to reverse the cancellation at any point, you can do so by accessing your account, viewing the property that you cancelled the subscription for and renewing with a saved payment method or adding a new payment method.


If Tripamix suspects or discovers you are using Tripamix for fraudulent or illegal or improper purpose or misconduct we will deactivate your property without giving notice. Your property may also be deactivated if we find customer satisfaction is very poor and many complaints regarding safety are listed. We will make you aware once we have deactivated your property and the reasons for doing so. However, if we do deactivate your property and you have made considerable effort to resolve any breaches mentioned in the previous paragraph we will re-activate your property. If your property is deactivated or permanently removed, we will still collect all sums due for that given month and any other additional costs on a case-by-case basis.

Proprietary rights

By accepting the agreement, you are acknowledging and agreeing that all the services being provided by Tripamix, any software that is used in connection with the services, any data aggregated based on the content published on the platform, any content made to the platform or made available to the platform for public viewing is intellectual property of Tripamix. You agree not to modify, rent, lease, loan, sell, copy, or create derivative works based on the platform, the software, or content available on the platform(except for content that you submit), in whole or in part. Tripamix grants you a non-transferable, personal, revocable, non-sub licensable, non-exclusive rights and licenses to access and use the services as long you do not or allow any third party (which is or isn’t associated to you) to reverse engineer, reverse assemble, create derivative work, discover, copy, modify, edit, delete, source code, sell, assign, sublicense. You agree not to access the Tripamix platform or Tripamix by any means other than through the interface/domain provided, which is provided by Tripamix for only being a partner or member of Tripamix.

Your Feedback

Feedback is critical to improving the platform and continuously giving the best experience possible for all relationships involved in the Tripamix ecosystem. The Tripamix team welcomes any feedback including comments, suggestions, errors, positive or negative experiences in regards to the services and information being provided. Any feedback which is provided by you grants Tripamix a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license, assignable, transferable, sub-license to copy, distribute, create derivative works, display publically, exploit feedback to make, have made, sell, offer for sale, import, export services or products back on the feedback provided. You are licensing us any feedback provided by you.

Service Duration

The service commences at the time of your property being verified and published on to the Tripamix platform for public viewing. The service continues on a monthly basis automatically until you cancel your subscription (for the selected property) or delete your account.


Tripamix is provided on an “as is” and “as available” basis and by agreeing you are accepting that you use Tripamix at your sole risk. Tripamix expressly disclaims all warranties of any kind, which are expressed or implied. This includes implied warranties of satisfactory quality, merchantability, fitness for a particular purpose, accuracy or correctness in the billing, and non-infringement fully allowed by law. No Advice or information whether oral or written, obtained by you from us or through the service will create any warranty not expressly made in this agreement. If you are not satisfied with the service being provided by Tripamix, the only two remedies is to

Cancel your subscription for the service being provided according to this agreement.

Delete your account, which will in turn cancel property subscription, delete all records of your property and delete your account.

Content provided on Tripamix is provided without any warranties, guarantees or conditions as to its accuracy. To the extent permitted by law, Tripamix and its employee’s liabilities exclude: loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, and loss of income revenue. In these terms and conditions, nothing excludes or limits our liability for death, personal injury caused by negligence, fraud, misrepresentation, any liability that cannot be excluded or limited under applicable law. Any data submitted to Tripamix is at your own risk. You accept by submitting your information the inherent security risks of providing information over the internet. It is your responsibility to assure the connection is secure when submitting information. Once Tripamix has received your information, we will use strict procedures and security features to try to prevent unauthorized access. If a breach was to occur, we will not be held responsible for any breach of security unless it was caused by our negligence or wilful default.


Tripamix may change, add, and delete certain parts of its terms and conditions in its sole discretion where it deems necessary based on technical, regulatory, legal and jurisdictional factors. Tripamix can change, deactivate, discontinue or delete any of the functionality the Tripamix platform at any time, which includes availability of features, information, saved in our database or content published privately or publically on the Tripamix platform. For technical and security reasons Tripamix can limit access of functionality for the Tripamix platform to prevent against unauthorised access, deletion of data, loss of data. By accepting these terms and conditions you are accepting any changes made in the future by Tripamix are acknowledged by you.

Account deletion

Upon deleting your account, this will in turn cancel your property subscription if it is still active, delete all records of your property and delete your account. If a subscription is active when you delete your account and there is an outstanding subscription charge, we will collect at the point of deletion. To delete your account you can do so via the my account section, contact your local Tripamix customer service number or email customerservice@tripamix.com or contact us on WhatsApp.

Account deactivation

Deactivating your b2b account will essentially remove all online presence however Tripamix will hold the data just in case you decide to reactivate which will prevent you from having to input all data again. To deactivate your account you can do so via your my account section, contact your local Tripamix customer service number or email customerservice@tripamix.com or contact us on WhatsApp.


You will not resell or provide any of the services to third parties whether or not for profit for otherwise.

Force Majeure

Tripamix will not be liable for any delays or failures in performance caused by situations which our not in our control. These include war, civil war, nuclear warfare, national emergency, fire, accidents, lightning, floods, storms, acts of god, governmental, regulatory authority, misinformation, equipment/ hardware failure, software malfunctions, electrical power failure, faults, disruption or interruption of the network or associated networks Tripamix is partnered with, infectious diseases, epidemics, lock-outs, industrial disputes, terrorist attacks.


You agree to indemnify, defend and hold harmless Tripamix Limited, its directors, officers, employees, consultants, agents, affiliates, representatives, licensors from any and all third party liability, damages and/or costs including attorneys’ fees, legal fees which arise from using Tripamix.

Currency Conversion

Tripamix currency rates are sourced via public available sources and should only be determined as guidelines only. Rates may vary and are not deemed being accurately verified. Any information in regards to currency is supplied as being accurate but does not guarantee or warrant the accuracy. Information regarding currency should only be used for personal use and it is prohibited such data is transferred, shared, sold, copied to be used for research or commercial purposes.

Our responsibility to you

Tripamix does not accept responsibility for any injury, illness or death unless caused by the properties negligence. Any claim for damages for injury, illness or death arising out of your stay/visit to the property must be brought against the proprietor of the property concerned and not against Tripamix Limited. It will be subject to the law of the country in which the accommodation is situated.

Property Features & Descriptions

Tripamix takes reasonable care to ensure that the information published about each property, product and service is accurate. However, as a review/booking agent, rather than an owner or operator of accommodations, we cannot accept liability for errors or omissions in the descriptions. Facilities and amenities in accommodation may be temporarily unavailable for operational reasons. Where this happens, we will do our best to advise as soon as possible and acknowledge any issues in the property description page


Reviews published on the Tripamix platform are for informing other users of Tripamix and future users of your rating for the property which was visited by the user. Tripamix reserves the right to regulate and decline reviews in discretion on unique occasions. Reasons for doing so is to assure reviews are not spammed with non-related reviews to the corresponding property such as *advertising of other products *abusive text with the possibility of containing explicit language *invitations to other websites *bias reviewing. Any official multimedia relating to a property such as photos or videos or hyperlinking to social media should only be uploaded by the proprietor. You must own the copyright to any multimedia uploaded onto the Tripamix platform. Any uploaded materials may be used for marketing purposes to promote the Tripamix brand. Tripamix has the control to delete, use, copy, exhibit and distribute any of the multimedia shared with our platform. In addition, it is the users’ responsibility to assure any uploading of multimedia does not contain any illegal, pornography, viruses, Trojans, racial content. It is also the user’s responsibility to assure uploaded material does not flagged for copyright infringement. If any of the following does occur, Tripamix.com will take action, which may lead to 1) deletion of content 2) suspension of your account.


Tripamix assures all online bookings are safe and secure. We use the latest internet security technologies to protect our customers. The entire transaction process including your payment information is encrypted. You are able to make bookings with us with browsers capable of handling SSL technology meaning a secured connection has been achieved. It is recommended you use the most updated version of your web client to as this will assure SSL is present. Tripamix are a PCI compliant company.

Guaranteeing Property Information

You are certifying the property you are adding is a legitimate property with valid information being provided for the public to view. In addition the property you are adding has the required licenses and permits to function in their field legitimately and abides by the rules which are applied to that property type in the jurisdiction it comes under. By agreeing to these terms and conditions you are giving Tripamix Limited the right to audit the details provided in this registration form. If documentation regarding licences, permits, ownership of property are requested by Tripamix for validation and prevention of fraud these can be provided by the property to Tripamix Limited.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms. You agree and accept to be bound by the terms of our Privacy Notice.